Easy Returns

 We hope that you and the little humans in your life love the fun goodies from PopSee. On the off chance that sizing doesn’t work out or for change of mind we do have an exchange policy in place to help for orders placed in Australia. 

 

 You can simply swap for a different size or item by following these simple steps

 

  • Please contact us after receiving your order on contact@popsee.com.au, should you wish to exchange any of the items.
  • Item(s) must be returned at your own cost and responsibility within 15 days of receiving your order. Item(s) must be unworn, and returned in their original condition with all labels intact. Any item(s) returned outside of the stated window or in a condition that indicates being worn or washed including marks can’t be accepted for returns.
  • Once your return has been received, your requested swapped items will be shipped back with free postage for orders placed within Australia 
  • For international orders we are unable to offer an exchange. Instead a credit note can be arranged with a validity of 6 months from the date of issue. 

 Sale items are final and can’t be returned. For hygiene reasons we’re unable to accept hats, swimwear or socks for returns.